FAQ
You have questions and we have answers.
You have questions and we have answers.
Black Friday/Cyber Monday
Terms & Conditions
Product
I need help finding the right fit!
Do your tops/one-pieces have padding?
How do I remove the hygiene sticker?
What is the best way to care for my LOF?
How many laps will my LOF suit last?
Keep whites white
Can I wear sunscreen with my suit?
Where are LOF suits designed and manufactured?
What is your stance on sustainability?
What size is my girlfriend?
Orders
When will my order ship?
I've ordered a pre-order item, now what?
Can I make changes to my order?
Shipping
Shipping Options
We have a few options for shipping in the USA, so choose your own adventure.
**Please note that only standard shipping can be selected for PO boxes or Puerto Rico. Express Friday and Next Day shipping is not available to Hawaii or Alaska. International orders are shipped via Express Courier and prices are calculated at checkout.
Our product is shipped from Pennsylvania, Monday to Friday. Please allow at least 1-3 business days for processing. We do not ship orders over the weekends or on holidays. Above ship method timelines are estimates only and cannot be guaranteed, as carrier delays can sometimes occur. If your order contains a pre-order item, the entire order will be held until all items are available.
**Please note that only standard shipping can be selected for PO boxes or Puerto Rico. Express Friday and Next Day shipping is not available to Hawaii or Alaska. International orders are shipped via Express Courier and prices are calculated at checkout.
Standard | Estimated 3-7 business days | Free |
---|---|---|
Expedited | Estimated 2-5 business days | $15 |
Next Day | Orders placed by 11am PST, Monday -Thursday, delivered in 1-2 business days (excluding Hawaii + Alaska) | $35 |
Express Friday | Orders placed on Friday by 11am PST, delivered in 1-2 business days (excluding Hawaii + Alaska) | $35 |
Our product is shipped from Pennsylvania, Monday to Friday. Please allow at least 1-3 business days for processing. We do not ship orders over the weekends or on holidays. Above ship method timelines are estimates only and cannot be guaranteed, as carrier delays can sometimes occur. If your order contains a pre-order item, the entire order will be held until all items are available.
Do you ship to Canada?
Do you ship to outside of North America?
How do I track my order?
Lost or stolen packages?
Can I update my shipping address?
Returns & Exchanges
What’s your return policy?
Is there a return fee?
How do I initiate a return/exchange?
How do I get my refund?
I have items to return from multiple orders, now what?
What is your gift return policy?
Contact Us
Contact Us
Black Friday/Cyber Monday
Terms & Conditions
Product
I need help finding the right fit!
Do your tops/one-pieces have padding?
How do I remove the hygiene sticker?
What is the best way to care for my LOF?
How many laps will my LOF suit last?
Keep whites white
Can I wear sunscreen with my suit?
Where are LOF suits designed and manufactured?
What is your stance on sustainability?
What size is my girlfriend?
Orders
When will my order ship?
I've ordered a pre-order item, now what?
Can I make changes to my order?
Shipping
Shipping Options
We have a few options for shipping in the USA, so choose your own adventure.
**Please note that only standard shipping can be selected for PO boxes or Puerto Rico. Express Friday and Next Day shipping is not available to Hawaii or Alaska. International orders are shipped via Express Courier and prices are calculated at checkout.
Our product is shipped from Pennsylvania, Monday to Friday. Please allow at least 1-3 business days for processing. We do not ship orders over the weekends or on holidays. Above ship method timelines are estimates only and cannot be guaranteed, as carrier delays can sometimes occur. If your order contains a pre-order item, the entire order will be held until all items are available.
**Please note that only standard shipping can be selected for PO boxes or Puerto Rico. Express Friday and Next Day shipping is not available to Hawaii or Alaska. International orders are shipped via Express Courier and prices are calculated at checkout.
Standard | Estimated 3-7 business days | Free |
---|---|---|
Expedited | Estimated 2-5 business days | $15 |
Next Day | Orders placed by 11am PST, Monday -Thursday, delivered in 1-2 business days (excluding Hawaii + Alaska) | $35 |
Express Friday | Orders placed on Friday by 11am PST, delivered in 1-2 business days (excluding Hawaii + Alaska) | $35 |
Our product is shipped from Pennsylvania, Monday to Friday. Please allow at least 1-3 business days for processing. We do not ship orders over the weekends or on holidays. Above ship method timelines are estimates only and cannot be guaranteed, as carrier delays can sometimes occur. If your order contains a pre-order item, the entire order will be held until all items are available.