HOW DO I REACH YOU GUYS? INCASE, YOU KNOW, QUESTIONS?
WHO CAN I TALK TO ABOUT PR, WHOLESALE & PARTNERSHIP IDEAS?
WHAT’S YOUR RETURN POLICY?
We will gladly accept your return within 14 days from the date the order was shipped. Heads up, 14 days = from the date of shipped. Product must be in new, unused condition with all the original Left on Friday tags and that brief liner sticker must still be attached. Returns that don’t meet the above won’t be refunded. Those are the rules ladies.
HOW DO I INITIATE A RETURN THOUGH?
Easy peasy, go here.
HOW DO I GET MY REFUND?
Pretty straightforward, your refund will be credited to your original payment method. *Please note it may take up to a week for our warehouse to receive and process your refund. You will receive an email once your refund has been processed.
DO YOU SHIP TO THE US?
Yes! We use good ole’ USPS. We offer 3 options, so choose your own adventure.
|Standard||2-7 Business days||Free|
|Express||1-2 Business days (no Sunday or holiday deliveries.)||$30|
|Pick Up||Email us to arrange a time firstname.lastname@example.org||Free|
Product is shipped from sunny LA. Please allow 1- 2 days for processing. All returns are complimentary.
DO YOU SHIP TO CANADA?
Yes! Please, we’re Canadian at heart, we wouldn’t dream of not shipping to our hometowns! For Canadian deliveries, please shop on our Canadian site here.
DO YOU SHIP TO OUTSIDE OF NORTH AMERICA?
Anything is possible! Email us at email@example.com and we can see what we can do.
DO YOU SHIP TO THE UK?
YES! This is new for us. Customer pays for calculate shipping ~$50 and important fee/customs. Shipping is through USPS 1-2 weeks. All sales are final. Please refer to the size chart and reach out to us if you have questions on styles, sizing or shipping.
I NEED HELP FINDING THE RIGHT FIT!!!
WHAT IS THE BEST WAY TO CARE FOR MY LOF SUIT?
Easy - machine wash, cold water and line dry or if you’re in a rush to catch the next wave, our suits are dyer friendly. Just remember Mother Earth loves you more if you avoid the dryer.
CAN YOU SWIM IN A LOF SUIT?
100% - our suits are designed for swimming. If you’re swimming laps, we recommend any of our one pieces and the bikinis may work depending on how fast you swim ;) . Heads up, regardless of the brand, chlorine does destroy lycra and will shorten the life of your suit. If you swim 3x / week (good for you!), your suit may last a few months vs if you are an ocean / beach go-er, your suit may last you 2+ years easily. To prolong the life of your suit, be sure to get the chlorine out of it by thoroughly washing it (machine wash if possible!) after each workout - especially if it's going to sit in a locker or swim bag.
CAN I WEAR SUNSCREEN WITH MY SUIT?
Yes and we hope you do; sun protection is important! If you get sunscreen on your suit, machine wash it after wear with a mild soap, that should do the trick. In the case that the sunscreen doesn’t come out, soak your suit in a mix of water + baking soda. Note that sunscreen containing avobenzone, an oil soluble ingredient has a higher chance of staining the fabric.
WHERE ARE THE LOF SUITS DESIGNED AND MANUFACTURED?
LOF suits are designed in Vancouver, BC, Canada, and produced in California with Italian fabric.
WHAT IS YOUR STANCE ON SUSTAINABILITY?
Fewer, better quality, very dependable products is what we stand for and create. We make the suit that works for all your needs, literally from surfing all day to happy hour and is engineered to be long-lasting. We think if you can depend on one suit for sun, fun, and sweat, rather than tons of cheap disposable swimsuits, then the environment is better off. We also use recyclable packaging and yell at people that don’t recycle.
WHAT SIZE IS MY GIRLFRIEND?
We don't know. Email us and we'll do our best to get her into the right size. Alternatively, give her a gift card and let her choose.
DO YOU OFFER GIFT WRAP?
Oh not yet, but SUCH A GOOD IDEA. We’re working on it!! But, we do have gift cards!!!
WE’D LOVE TO CONNECT!
Love our suits and want to tell us about it? Disappointed in our suits and want to tell us about it? Want to know when we’ll make a swimsuit in hot pink? Need a recommendation for where to get the best margarita in MauI? The best cliff jump near Vancouver? Or best hike in LA? Reach out firstname.lastname@example.org.