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FAQ

HOW DO I REACH YOU GUYS? INCASE, YOU KNOW, QUESTIONS?

sos@leftonfriday.com


WHO CAN I TALK TO ABOUT PR, WHOLESALE & PARTNERSHIP IDEAS?

callme@leftonfriday.com


WHAT’S YOUR RETURN POLICY? 

We will gladly accept your return within 14 days of purchase. Heads up, 14 days = from the date of order. Product must be in new, unused condition with all the original Left on Friday tags and that brief liner sticker must still be attached. Returns that don’t meet the above won’t be refunded. Those are the rules ladies.


HOW DO I INITIATE A RETURN THOUGH?

Easy peasy, just email us at sos@leftonfriday.com we’ll take care of you.


HOW DO I GET MY REFUND?

Pretty straightforward, your refund will be credited to your original payment method.  *Please note it may take up to a week for our warehouse to receive and process your refund. You will receive an email once your refund has been processed.


DO YOU SHIP TO THE US?

Yes! (Hot tip, sign up to our email newsletter and  shipping on your first order is on us!).  We use good ole’ USPS. Standard shipping is 2-7 business days from order processing for $10.  Need it sooner? Email us at sos@leftonfriday.com and we’ll find a way to get it to you!

 

DO YOU SHIP TO CANADA?

Yes! Please, we’re Canadian!  We wouldn’t dream of not shipping to our hometowns!  (Hot tip, sign up to our email newsletter and shipping/returns on your first order is on us!). We use Canada Post eh! and shipping is calculated at checkout. Please allow 1 business day for processing orders.


DO YOU SHIP TO OUTSIDE OF NORTH AMERICA?

Anything is possible! Email us at sos@leftonfriday.com and we can see what we can do.


I NEED HELP FINDING THE RIGHT FIT!!!

Start here and if you need more TLC, we’re here for you. Just email us your questions to sos@leftonfriday.com and we’ll get back to you with 24 hours.


PLEASE TELL ME YOU HAVE SUITS FOR TALL PEEPS?

We’re working it! Email us at sotall@leftonfriday.com and we’ll keep you posted on our progress.


I NEED TO SHARE MY OUT OF OFFICE COPY IDEA WITH YOU! WHERE CAN I SUBMIT?

YES!! Bring it on. We need you funny/serious/creative/amazing OOO’s so we can share them with the world. Nothing beats a great OOO. Send submissions to OOO@leftonfriday.com 

 

WHAT IS THE BEST WAY TO CARE FOR MY LOF SUIT?

Easy - cold water wash and line dry or if you’re in a rush to catch the next wave, our suits are dyer friendly. Just remember Mother Earth loves you more if you avoid the dryer.


WHERE ARE THE LOF SUITS DESIGNED AND MANUFACTURED?

LOF suits are designed in Vancouver, BC, Canada, and produced in California with Italian fabric.


WHAT IS YOUR STANCE ON SUSTAINABILITY?

Great question.

Fewer, better quality, very dependable products is what we stand for and create. We make the suit that works for all your needs, literally from surfing all day to happy hour and is engineered to be long-lasting. We think if you can depend on one suit for sun, fun, and sweat, rather than tons of cheap disposable swimsuits, then the environment is better off. We also use recyclable packaging and yell at people that don’t recycle.


DO YOU OFFER GIFT WRAP?

Oh not yet, but SUCH A GOOD IDEA. We’re working on it!! But, we do have gift cards!!!


WE’D LOVE TO CONNECT!

Love our suits and want to tell us about it? Disappointed in our suits and want to tell us about it? Want to know when we’ll make a swimsuit in hot pink? Need a recommendation for where to get the best margarita in MauI? The best cliff jump near Vancouver? Or best hike in LA? Reach out sos@leftonfriday.com.

Hola!

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